The water company was seeking to achieve optimal centrifuge operations through effective start-up, monitoring, maintenance, and shutdown procedures. The project is structured around key phases, including centrifuge operations, routine maintenance, and site support. This involves handling materials and shunting equipment with telehandler operations.

The supplier is expected to meet performance standards that emphasize zero safety incidents, timely fault reporting, and adherence to maintenance schedules. Supplier personnel will be required to adjust operational parameters in line with process requirements and perform lubrication, oil and grease replenishment tasks according to the manufacturer's specifications.

Westcoast Chemicals Ltd and Euroby Ltd have both been awarded contracts – United Utilities had been looking to appoint a maximum of two suppliers.

Earliest date the contract will be signed is 15 July 2026.

Current estimated start and end contract dates are 15 July 2026 to 31 March 2030.