Company says Smart Ready Chillers enable digital service capabilities to meet diverse customer needs

MILWAUKEE, Wisconsin,

United States, 2 February 2026

: Johnson Controls announced the launch of the next generation of its Smart Ready YORK Chillers with factory-installed connectivity to harness real-time performance insights from the day of installation.

Making the announcement through a Press Release, Johnson Controls said customers using connected chillers experience faster identification of potential issues remotely, in many cases before they happen, 32% fewer unplanned service calls resulting in greater uptime and improved reliability with lower total cost of ownership.

Johnson Controls said Smart Ready Chillers empower operators to access critical data to set parameters at startup, validate performance baselines and monitor system health using fault detection and diagnostics. The company added that the connected solution streamlines commissioning while algorithms immediately begin to learn the chiller to detect even the slightest change in performance and flag potential issues as soon as possible to maximise uptime and operating efficiency.

Johnson Controls said centrifugal chillers will lead the rollout of the technology, with screw and scroll models to follow.

Tyler Smith, Vice President, Global Lifecycle Solutions, Johnson Controls, said: “Smart Ready Chillers mark a significant step forward in our commitment to being our customers’ service partner of choice by connecting all our assets from the start. Johnson Controls pioneered connecting assets in 1883 when Warren Johnson invented the first thermostat and we continue to lead the industry in leveraging connected insights to help our customers operate their buildings more effectively. Smart Ready Chillers help ensure that connectivity can be achieved on day one.”

Johnson Controls said Smart Ready Chillers enable digital service capabilities to meet diverse customer needs, adding that its standard digitally enabled services include the ability to remotely gain insights coupled with on-site support for customers seeking reliability, performance and reduced operational risks.

The company said Smart Ready Chillers provide over 200 data points immediately, far beyond what building automation systems typically offer, and deliver analytics enabled with AI to help operators identify issues early and optimise ongoing performance. Johnson Controls said even small deviations can increase energy costs over a chiller’s lifecycle.

Johnson Controls said the importance of real-time performance insights is central to the role of Smart Ready Chillers within building operations. Smith added: “Chillers are one of the most critical pieces of equipment in a building, and even small performance deviations can jeopardize uptime and drive-up lifecycle costs. Smart Ready Chillers give operators the real-time data they need to maintain peak efficiency, increase uptime, reduce operating costs and extend the life of their investment, while keeping occupants comfortable.”